Welcome to
Alpha Complex Training

What We Do

We are a specialist training company delivering clinical skills and mandatory training including medication management, moving and handling, basic life support and anaphylaxis, to health and social care services. For clients, families, nurses, carers, personal assistants and teaching staff, to enable safe community complex care at home.

We also deliver regulated qualifications through an awarding organisation regulated by Ofqual, and courses recognised on the Regulated Qualifications Framework that focus on adult, child and infant first aid.

We also deliver other courses like Paediatric First Aid, First Aid at Work, Immediate Life Support and others designed specifically for workplaces, schools and clubs.

In addition we can create tailored training courses with bespoke lesson plans, training and competencies where required, that are of an exceptionally high standard and are specific to the individual needs of the client, family, staff, workplace or educational setting.

We have our own training suite in Colchester City Centre and also travel nationwide.

About Us

Heidi Bynoe

Heidi is a registered nurse and was a paediatric intensive care nurse for 4 years before specialising in clinical complex care nursing for 18 years. Initially setting up and managing care packages for adults and children with clinical needs such as airway management, ventilation, enteral feeding, epilepsy, stomas and medications. Then leading the region as Registered Manager and Lead Nurse.

Nerys Hunneybel Maskell

Nerys is a registered nurse and was an intensive care nurse for eight years, and then specialised in clinical complex care nursing for 16 years. Setting up home care packages for adults and children with clinical needs whilst managing, training, and developing the teams. She specialises in airway management and mechanical ventilation, but has a wealth and depth of clinical and complex care nursing skills.

Nerys and Heidi have always been passionate about training, and sharing their knowledge and clinical skills with others, so that they too can deliver and maintain the high standards of care that they always strive to.

They both hold teaching qualifications, are Safeguarding Leads and are regulated Adult and Paediatric First Aid, Advanced CPR, Immediate Life Support and Moving & Handling instructors.

Nerys and Heidi enjoy teaching and watching an individual grow, develop, and become confident in how to deliver resuscitation, first aid and become competent to care for people with complex clinical needs.

Our Team

Sue Blake

Sue has been a qualified children’s nurse for 28 years. Working in the hospital setting in orthopaedics, trauma, surgery, complex needs and life limiting conditions as well as a pain clinical nurse specialist. Most recently Sue works within end of life care in the Hospice and home setting. She has extensive knowledge and experience of tracheostomy care, mechanical ventilation, seizure management, gastrostomy care, urinary catheter care, colostomy care, as well as peripheral and central intravenous line skills.She has experience of teaching student nurses at City University, as well as being a registered student assessor within health care settings. Sue delivers our clinical skills days and competency training and assessments.

Colin Howe

Colin has extensive experience in many industries over the years including recruitment, HR, education, holistic therapies and hospitality. He worked alongside Heidi and Nerys in complex care for 8 years both delivering care as a healthcare support to clients with complex care needs but also teaching and developing policies, procedures, risk assessments and care plans. Colin is a qualified teacher, Moving and Handling and Basic Life Support Instructor and First Aid Instructor. Colin delivers our Healthcare Mandatory Training and First Aid courses and also supports the nursing team with the delivery of clinical skills days.

Karen Braney

Karen has been a paediatric nurse for more than 25 years. With 10 years experience in intensive care and high dependency and 4 years in complex care in the home/school/nursery and hospice. She has educated health care staff in tracheostomy and long term ventilation. Karen is also a HCPT Group Lead Nurse where children disadvantaged, with physical/mental disabilities/ life-limiting conditions are taken on a pilgrimage holiday to Lourdes in the South of France. She most recently has been an instructor on an Advanced Paediatric Trauma Life Support course in the Ukraine and also trained healthcare staff in neonatal intensive care and paediatric triage in Nepal for 6 months. Karen delivers our clinical skills days and competency training and assessments.